Main Responsibilities
Management, Analysis, Reporting and Continous Improvement
- Participate in management of the Unit to deliver the work programme and encourage staff development.
- Prepare service billing and budget estimates, spending plans, financial analyses, forecasts, budget reports and management reporting as required.
- Work with the Head of Unit to analyse unit activities, with a view to delivering service offer evolution to the Organisation. Contribute to the continuous improvement of practices and the design and aggregation of unit KPIs and activity reports.
- Promote excellence and contribute to improving effectiveness, efficient and management excellence in the Service.
- Deputise for the Head of Unit, as required.
- Assist with other role-related tasks, as required.
Service Provision
- Assure cost-effective, high-quality mail and print services for the OECD. Standardise processes and ensure high user-satisfaction levels.
- Contribute to the evolution of the service offer, incorporating new solutions and working practices aligned with recognised industry methodologies. This includes ensuring that processes, forms and documentation are well-maintained and easily accessible.
- Participate in management of relations with external suppliers and procurement exercises as necessary, for example, drafting technical requirements and analysing responses to Calls for Tender.
- Establish and manage contracts to deliver efficient, value for money services to meet evolving corporate needs.