Position Summary
The Regional Manager has overall management responsibilities for the efficient and profitable performance of personnel and properties in a designated area, given existing market conditions. In addition, the greatest possible satisfaction and well being of all other individuals associated with the properties, both employees and residents, must be attained while maintaining consistency with the goals and objectives of the Company and property owners. The Regional Manager trains, supervises and motivates all on-site staff on the property to which assigned, including the Community Manager on all assigned properties.
Financial Responsibilities
- Communicate and monitor progress toward achieving owner's financial objectives.
- Assist managers in developing ways to maximize the collection of budgeted income, maximize occupancy, and control expenditures.
- Analyze statements and budget variances from each property.
- Analyze and approve expenditures between $500 and $3000.
- Sign property checks and confirm the proper use of purchase orders.
- Review and submit property budget for approval.
- Utilize multiplication, division, addition and subtraction skills.
Marketing Responsibilities
- Collect and review monthly marketing surveys from community managers.
- Review with the community manager’s current market area information and guide them toward using this information to reevaluate their marketing plan.
- Formulate short and long-term rent programs and adjustments.
- Approve any rental rate adjustments in conflict with budgeting objectives.
- Review and approve monthly marketing plans submitted by community managers.
- Make necessary recommendations to improve property image.
- Review advertising programs to ensure maximum cost effectiveness.
Leadership Responsibilities
- Recruit, hire and develop personnel for self and company and accurately assess the performance of those working with you.
- Provide ongoing training and motivation for community managers.
- Provide consistent positive and corrective feedback.
- Provide staffing direction for each property.
- Terminate employees according to company guidelines and policy.
- Hold periodic group meetings with community managers.
Administrative Responsibilities
- Ensure compliance with company policies and procedures.
- Conduct salary and performance reviews according to scheduled review cycles.
- Adjust salaries as appropriate according to company guidelines.
- Act as communication liaison between upper management and on-site personnel.
- Maintain good communication between properties and legal counsel to avoid negative legal consequences.
Direct Community Maintenance and Improvement
- Communicate and generate action based on owner's objectives for properties.
- Support community managers in negotiation with major vendors' pricing and performance.
- Visit and inspect each property monthly to ensure compliance with company standards.
- As necessary, make recommendations to owner of maintenance and capital improvements above $5000.
Corporate Services
- Participate in pre-acquisition duties, including but not limited to the development of marketing proposals for potential new business.
- Perform physical inspections for loan purposes.
- Entertain and tour with outside investors and broker/dealers.
- Travel via car and airplane as requested to existing and potential properties and to visit with existing and potential clients.
Occasional Duties
- Occasional duties as may be assigned by Regional Vice President and/or President.