POSITION TITLE: Business Development Manager – Training and Technology
REPORTS TO: Director of Marketing
PRINCIPAL RESPONSIBILITIES:
Market & Business Growth
- Develop and implement strategies for new business opportunities for integrating technology with industrial cranes
- Build and maintain strong relationships with service business distributors
- Monitor and analyze market trends, competitors, and customer feedback
- Coordinate with multiple stakeholders, teams, and customers to find opportunities to grow our business and develop the industry’s technology integration and acceptance.
- Quarterly reporting for each sales territory on digital services usage, remote data access subscription targets, and advanced app feature subscription targets.
Sales & Revenue
- Achieve annual revenue targets through training sales, fieldbus new equipment hardware sales, subscription-based sales of remote data services and advanced app features, and strategic partnerships.
- Conduct product presentations, demos, and technical consultations for customers and prospects.
- Respond to RFPs, bids, and large-scale project opportunities involving rigging and lifting solutions.
Product Expertise & Training
- Provide training to distributors and end users on fieldbus hardware and related software and app product features, systems, data integration and best practices.
- Develop a training strategy that engages all our learning channels, including live training, on-demand training, self-paced learning, and system-based learning for both internal employees and our customers.
- Manage and develop a distributor-focused training program and content, with support from internal resources and external vendors. Create training in a modular way that supports use across our learning channels and is usable for multiple audiences, including internal employees, customers, and end users.
- Manage and maintain training budget and purchases for R&M and Demag US brands.
Marketing & Brand Development
- Develop meaningful technical content that speaks to our distributor partners and provides them with relevant, tangible reasons to specify R&M and Demag products and supports our employees in delivering this message in their daily interactions to improve customer experience.