The Finance Specialist acts as a key member of the Finance Center of Excellence, serving as a point of contact for finance process support and continuously improving finance processes and tools in collaboration with the Finance Transformation team.
Key Tasks :
EndUser Process Support
Acts as the first point of contact for end users, answering questions and resolving issues related to finance processes in a timely and professional manner.
Central Process Administration
Manages centralized administrative activities for defined finance processes, such as maintaining user access and system authorizations.
Training & Documentation
Provides training to end users and creates, maintains, and updates clear and accurate process instructions and guidance materials.
First point of contact
Investigates process or system issues and, when required, escalates and coordinates with relevant departments such as IT or Treasury following defined procedures.
Solution Testing & Documentation
Tests proposed solutions and process improvements and documents successful outcomes for knowledge sharing and future reference.
Processes improvement
Other duties
Customers and / or Interest Groups Cooperation Partners and Networks