POSITION SUMMARY
The Team Leader is a key role responsible for leading and guiding a team towards achieving common
goals. This position involves overseeing day-to-day operations, fostering teamwork, and ensuring
optimal performance. The Team Leader will play a crucial role in maintaining high standards of quality,
meeting deadlines, and promoting a positive work environment.
RESPONSIBILITIES:
1. Team Leadership:
• Provide guidance, direction, and support to team members.
• Foster a positive and collaborative work environment.
• Collaborate with the supervisor to assign daily work to team members.
• Monitor team member work and ensure that targets and deadlines are met.
• Understand work in area and be able to fill in for absent team members.
2. Quality Control:
• Implement and enforce quality control processes.
• Conduct regular inspections to ensure product/process quality.
• Address any issues related to product defects or deviations from standards.
• Assist in customer claim investigation and resolutions.
3. Training and Development:
• Train new team members on processes and procedures.
• Provide ongoing training to enhance skills and knowledge.
• Identify and address performance gaps within the team.
4. Safety Compliance:
• Enforce safety policies and procedures.
• Take actions to address any safety concerns.
• Encourage safety observations.
5. Communication:
• Professionally facilitate communication between team members and management.
• Relay important information about goals and expectations.
• Hold toolbox talks daily.
• Address and resolve conflicts within the team.
6. Continuous Improvement:
• Identify opportunities for process improvement.
• Monitor processes to optimize efficiency.
• Implement changes to enhance efficiency and reduce waste.
• Encourage a culture of continuous improvement within the team.