The IT Intern is part of our IT department, which resides on the Support Services team and reports to the IT Support Manager. As our IT Intern, you will help end users be successful, secure, and productive using the technology assets provided to them by CIS. This internship is temporary, working up to 29 hours per week. There is an expectation of a 12-month commitment to this role, and the Intern must be available for the full duration of the internship.

This role requires on-site work from our Clifton Park office.

What You'll Do:

Provide outstanding customer service to all end users

Ensure security best practices are central to decision making

Troubleshoot hardware, software, and technology issues

Maintain log and/or list of required repairs and maintenance

Categorize and track IT inventory stock

Load and configure all required software including office applications, e-mail, anti-virus, and internet programs

Perform other duties as required including lifting objects of up to 50 lbs.

Other tasks and responsibilities as assigned

REQUIRED QUALIFICATIONS:

Enrollment or study in Information Technology, or past experience support IT teams

Be familiar with common PC and Mac hardware and software packages

Excellent interpersonal skills and professional demeanor

Must be authorized to work in the United States

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Compensation Range:

USD$20.30 - $25.38

IT Intern - Clifton Park, NY

About the role