Raffles the Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking an experienced and dynamic In Room Dining Manager to join our luxury hospitality team. This role offers an exciting opportunity to lead and elevate our in-room dining experience, ensuring the highest standards of service and culinary excellence for our discerning guests.
- Oversee and manage all aspects of the in-room dining operation, including staff supervision, scheduling, and training
- Collaborate with the culinary team to develop and update innovative in-room dining menus that reflect current trends and guest preferences
- Ensure impeccable service standards and maintain the highest level of guest satisfaction
- Manage inventory, budgeting, and financial aspects of the in-room dining department
- Implement and maintain food safety and hygiene standards in compliance with local regulations and company policies
- Analyze guest feedback and sales data to continuously improve the in-room dining experience
- Coordinate with other departments to ensure seamless communication and efficient service delivery
- Handle guest inquiries, special requests, and resolve any issues promptly and professionally