Waiter / Waitress

What you’ll do...

We are looking for a Waiter/Waitress to join the team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you’ll be preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.

• Support the team with the Food & Beverage operations.
• You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.
• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
• Work with the rest of team in keeping things running smoothly and tidily.
• Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.
• Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
• Ensure that food and beverages are well stocked.
• Ensure overall cleanliness and maintenance of the working area.
• Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
• Work with your restaurant and kitchen colleagues to offer a seamless food service.
• Comply with departmental policies, procedures, and service standards.
• Anticipate the needs of our guests with an attentive and intuitive service
• Assess customers’ needs and preferences and make recommendations.
• Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
• Assess guests' needs and preferences so that you are able to advise appropriately.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
• Complies with safety and HACCP standards.