Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of all beverage lists
- Deliver food and beverage in a timely and accurate manner
- Pick up orders efficiently from the kitchen
- Check outgoing orders for quality and accuracy of set up
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
- Follow daily assigned employee shift side work.
- Double check every order before delivery.
- Double check all VIP orders with wit your Manager on duty
- Immediately communicate all special guest Needs to your Manger on duty.
- Paces all In Room Dining order distribution and deliveries to our standards
- Monitor order/food pick-up/tray assembly/delivery time.
- Compile trip report logs.
- Assist with amenity delivery.
- Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment鈥檚 and stored accordingly.
- Assist Inspecting hotel hallways/landings for Room Service equipment.
- Maintain departmental requisitioned supplies properly stored and organized.
- Follows hotels cleanliness guides
- Uphold uniform and grooming standards.
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee