Reporting to the General Manager, the Head Housekeeper will be responsible for the overall management of the housekeeping department and team. Your role is to deliver exceptionally clean rooms and public spaces, within budget, and with a happy and engaged team.
What you’ll do…
- Take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to
- Manage a team of high-energy people who love our guests, by setting and monitoring goals, empowering and developing them, and creating an environment where people can be themselves.
- Management of departmental costs and ensure that all expenses are kept in line with budget guidelines, managing and control Housekeeping stock and monitor orders.
- Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checks
- Work closely with other teams (Front Office, Maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space
- Play a part in our partnership with our external housekeeping providers.