Receptionist

Full-time and Part-Time contracts available!

First impressions are everything! As Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we want to hear from you.

A little bit about what you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalised experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Ensure all guest information is correct and entered correctly
• To be able to perform a variety of administration tasks including guest correspondence and reporting tasks
• To actively promote the Fairmont Brand through adhering to our mission statement and values