What you鈥檒l do
We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You鈥檒l deliver high quality products and service levels while maintaining a profitable department.
- Establish, monitor, and manage budgeted revenue and net operating income.
- Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals.
- Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded.
- Establish and champion SLS specific Standard Operating Procedures (SOP鈥檚) for the department.
- Oversee all aspects of training, orientation, and development for the department.
- Monitor quality of service and product.
- Ensure that labor and expense guidelines are adhered to maintain budgeted expenses.
- Supervise and provide leadership to the team. Organize and conduct department meetings.
- Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner.
- Manage all phases of Loss Prevention within the department.
- Prepare and submit required reports in a timely manner.
- Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge.
- Monitor industry trends, take appropriate action to maintain competitive and profitable.
- Work with Executive Committee members as needed and keep them informed of departmental issues as they arise.
- Work seamlessly with brand partners and corporate partnerships.
- Promote inter-company business relations and shares best practices.
- Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws.