The Assistant Restaurant Manager supports daily restaurant operations by leading teams on the floor, coaching supervisors, and ensuring service standards are executed consistently. This role focuses on preparing teams to deliver exceptional guest experiences while supporting operational and business objectives.
Leadership and Guest Experience
- Support and protect the guest experience through visible floor leadership
- Coach supervisors and colleagues in real time during service
- Ensure guests receive timely, attentive, and personalized service
Operational Management
- Support daily operational planning and execution
- Ensure opening and closing procedures are completed correctly
- Monitor service standards, cleanliness, and readiness throughout operations
- Support compliance with food safety and hygiene standards
Business and Performance Management
- Assist in managing labor, productivity, and operating costs
- Support inventory controls and cost awareness
- Contribute to achieving outlet performance targets
Use of Systems and Tools
- Ensure effective use of approved hotel systems, including the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate reporting, guest recognition, and service consistency
Working Together
- Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to align operations and protect the guest experience
Professional Standards
- Maintain strong floor presence during service periods to support teams and guests
- Arrive prepared and on time, setting the tone for professionalism and accountability
- Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues
Other Responsibilities
- Attend all meetings, briefings, and trainings as assigned
- Ensure teams are scheduled, prepared, and supported for service
- Maintain a high standard of professionalism and conduct at all times
- Perform other reasonable duties assigned by the Management of the Hotel