Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same
Ensures cleanliness and hygiene standards in all areas of the hotel
Ensures adherence to company and hotel policies by all departmental employees
Plans the organization of work within the department, including assignments, time schedules and vacations
Ensures all relevant documentation and records are updated and complete
Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.