We are seeking a professional and attentive F&B Butler to join our luxury resort team in the beautiful island of Phu Quoc, Vietnam. As an F&B Butler, you will be responsible for providing exceptional food and beverage service to our discerning guests, ensuring their utmost satisfaction and comfort throughout their stay.
- Deliver personalised food and beverage service to guests in their rooms, suites, and designated areas of the resort
- Anticipate and fulfil guest needs, maintaining the highest standards of customer service at all times
- Present and explain menu items, make recommendations, and answer questions about food and beverages
- Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks
- Assist with in-room dining set-up and clearance
- Maintain cleanliness and organisation of service areas and equipment
- Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
- Handle guest inquiries and special requests with professionalism and efficiency
- Adhere to all food safety and hygiene standards
- Maintain accurate records of guest preferences and special requirements
- Participate in training sessions to enhance product knowledge and service skills