Overnight Security Supervisor

Summary/Objective

Reporting to the Director of Security, responsibilities and essential job functions of the Overnight Security Supervisor include but are not limited to the following:

Responsibilities

· Consistently offer professional, friendly and engaging service

· Responsible to handle the security staff.

· Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises

· Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance

· Work with other hotel department leaders to ensure effective incident management

· Educate and guide Security Officers and other Hotel colleagues towards effective crisis mitigation methods and outcomes

· Be the responsible crisis management person in absence of the Director or Assistant Director of Security

· Ensure that any violations to law or hotel policy is investigated and reported

· Respond to all emergency situations and provide First Aid and C.P.R. as required

· Correct and report any fire hazards or health and safety hazards

· Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations

· Maintain effective management of the Security department and its policies throughout their duties

· Conduct regular floor patrols, cash counts and crowd control

· Conduct departmental key control audits and maintain key control records

· Maintain computer records of all actions in a Daily Activity Report

· Assist guests regarding hotel facilities in an informative and helpful way

· Follow department policies, procedures and service standards

· Follow all safety policies

· Other duties as assigned