We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new In Room Dining Cashier. At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In-Room Dining鈥疌ashier providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction!
What you will be doing:
Reporting to the Outlet Manager responsibilities and essential job functions include but are not limited to the following:
- Deliver professional, friendly, and engaging guest service by answering phones, assisting with order placement, and upselling menu items while maintaining full knowledge of all menu offerings and preparation methods.
- Coordinate and expedite in-room dining orders and daily amenities to ensure accurate and timely delivery to guests.
- Process guest checks, balance and remit daily float, and accurately log, track, and distribute gratuities to servers.
- Support team operations by delegating calls, assisting with server duties as required, and taking an active role in training and development of new and existing staff.
- Perform opening, closing, and cleaning duties to maintain smooth daily operations and service standards.
- Follow outlet policies, safety and sanitation procedures, and hotel vehicle handling guidelines while performing assigned duties.
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Other duties as assigned.