Reporting to the Executive Sous Chef, responsibilities and essential job functions include but are not limited to the following:
What you will be doing:
- Lead and manage Banquet operations across 100,000+ square feet of indoor and outdoor event space, executing some of the largest events on Hawai驶i Island. Scope of work spans from multi-day conventions to intimate weddings and community events.
- Manage Colleague Dining operations and internal events ensuring high quality, diverse offerings and presentation.
- Develop and maintain Fairmont Gold lounge offerings, driving excellence in concept development, production, and presentation.
- Partner with the Banquet department across simultaneous events to ensure seamless setup and service, while maintaining high standards of quality, presentation, and guest satisfaction.
- Partner with Stewarding to oversee equipment management and coordinate prompt food delivery, ensuring operational efficiency and timely execution.
- Collaborate with the Catering and Conference Service team on client needs and menu development
- Lead culinary representation in Pre-Convention meetings, aligning menu execution with brand standards and client expectations.
- Lead, mentor and train the culinary team in achieving operational excellence and luxury experiences
- Ensure Food & Beverage safety and quality brand standards are maintained
- Maintain and enhance the food products through creative menu development and presentation
- Strategize on new products and service offerings, fostering creativity and enhancing luxury brand positioning
- Lead by example in delivering proactive guest service while mentoring and empowering team members to exceed expectations
- Maintain and enhance food products through creative menu development and presentation
- Ensure hotel-wide food and beverage safety and sanitation compliance by adhering to EHC standards via staff training and regular compliance checks
- Order food, operating supplies and equipment
- Monitor and manage Food Cost
- Ensure labor control and accuracy through scheduling and payroll analysis
- Lead meetings with direct reports
- Drive team performance through individual coaching, annual evaluations, and consistent enforcement of company policies and standards.
- Perform additional duties as assigned, including VIP and special event oversight, sales and promotional initiatives, and daily supervision of colleague concerns and operational walkthroughs.