Fairmont The Red Sea is seeking an experienced and professional Bars Supervisor to join our hospitality team in Umluj, Saudi Arabia. In this leadership role, you will oversee all bar operations, manage a dynamic team, and deliver exceptional service to our guests. You will be responsible for maintaining the highest standards of beverage service, inventory management, and staff performance while ensuring a welcoming and efficient bar environment.
- Supervise and manage daily bar operations, including opening and closing procedures, ensuring compliance with all company policies and local regulations
- Lead, train, and mentor bar staff to deliver outstanding customer service and maintain consistent quality standards
- Monitor inventory levels, manage stock rotation, and coordinate with suppliers to ensure adequate beverage supplies
- Oversee cash handling, reconcile daily transactions, and maintain accurate financial records using POS systems
- Create and maintain a positive work environment by addressing staff concerns, providing constructive feedback, and conducting performance reviews
- Develop and implement bar service standards, including presentation, preparation techniques, and guest interaction protocols
- Manage guest relations by addressing complaints professionally, resolving conflicts, and ensuring customer satisfaction
- Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Analyze sales data and beverage trends to optimize menu offerings and increase profitability
- Collaborate with other departments to support hotel events, functions, and special occasions