Fairmont The Red Sea is seeking a dynamic and professional Food & Beverage Supervisor to join our team in Umluj, Saudi Arabia. In this supervisory role, you will oversee daily food and beverage operations, lead a dedicated team, and ensure exceptional service standards that align with Fairmont's commitment to excellence. You will be instrumental in maintaining operational efficiency while delivering outstanding guest experiences in our luxury resort setting.
- Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team
- Maintain consistent service quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures
- Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards
- Ensure health, safety, and sanitation regulations are strictly adhered to in all food preparation and service areas
- Address guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfaction
- Coordinate with kitchen and service teams to ensure smooth operations during peak service periods
- Conduct staff training and development programs to enhance service skills and product knowledge
- Analyze operational metrics and prepare reports on performance, identifying areas for improvement
- Manage reservations, special events, and customized dining experiences to exceed guest expectations
- Maintain organized records of staff schedules, inventory, and financial reports