Assist in the day-to-day operation of the hotel鈥檚 conference and function facilities, ensuring all events run smoothly and deliver exceptional guest experiences.
Take lead in event setup and service in line with function sheets, ensuring all staff are fully briefed on event details, food and beverage offerings, and service standards.
Liaise with conference organisers, kitchen teams, and internal departments to coordinate event requirements, including final numbers, menu changes, and service times.
Support the Conference & Events Manager with staff supervision, training, development, and fostering a positive, cohesive team environment.
Monitor event quality, address guest feedback and operational issues, and ensure all equipment, function rooms, storage areas, and audio-visual spaces are clean, secure, and fully operational.
Ensure compliance with hygiene, safety, fire, and operational standards, and carry out any other reasonable duties as directed by management.