Pullman Auckland is seeking an experienced and driven Reservations Manager to lead our high鈥憄erforming Reservations team during a 12鈥憁onth maternity cover period.
This is an exciting opportunity for a hospitality professional who thrives in a fast鈥憄aced environment, is passionate about driving revenue, and enjoys creating exceptional guest experiences.
As our Reservations Manager, you will oversee the full Reservations function for Pullman Auckland. You鈥檒l ensure smooth daily operations, maximise occupancy and revenue, and lead a small team of Heartists who deliver exceptional customer service with every interaction.
You will work closely with key departments鈥攊ncluding Sales, Revenue, Front Office, Conference & Events鈥攖o optimise performance, manage group allocations, support yield strategies, and uphold brand standards in all reservation processes.
This is a fixed鈥憈erm, full鈥憈ime position covering maternity leave for 12 months.