We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Banquet Manager.
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Jasper Park Lodge a truly memorable affair. As a Banquet Manager, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function.
What you will be doing:
Reporting to the Director, Banquets, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
- Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
- Assist with the Recruitment and Training for the Banquet Department
- Follow the annual budget and administer it in a fiscally responsible manner
- Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
- Respond to guest concerns and react quickly and professionally
- Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Follow all safety and sanitation policies
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Other duties as assigned