Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Front Desk Agent! As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role for you!
What is in it for you:
- $25.61 per hour
- Employee travel program offering discounted rates in Fairmont鈥檚 and Accor worldwide
- Parking/Commuting Discounts
- Paid meal breaks with complimentary meals served in our Staff Dining room
- Learning programs through our Academies
- Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
- Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
- Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
- Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
- Perform other duties as assigned, including, but not limited to, providing support to the Concierge and Royal Service departments