Group Sales Manager
You are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. The Group Sales Manager is responsible for generating group room revenue by proactively prospecting, qualifying, and converting leads into confirmed business. This role represents the Fairmont brand with professionalism, creativity, and strategic insight. The Representative will actively engage in prospecting efforts to generate new business for the group segment, along with additional revenue streams for the hotel. In the absence of the Sales Manager, the Representative will oversee social room blocks or other designated segments as determined by the Director of Sales and Marketing or the Director of Sales. This role is 50% group sales and 50% business development.
What you will be doing:
- Accountable for supporting the Group Sales effort by prospecting and booking group business (all segments) within defined territory
- Exceeding personal sales goals monthly, quarterly, and annually and developing monthly sales strategy and action plans
- Traveling into markets as required for Sales Calls, Tradeshows, Events and Conferences
- Collecting market and competitive intelligence to maximize group sales opportunities
- Building relationships with all relevant stakeholders: Accor Global Sales Office(s), Los Angeles Tourism & Convention board, attractions and Offsite Venues and partnering with regional and national sister hotels to optimize Accor exposure and build incremental business
- Budgeting for, plan and organize site inspections, FAMS, sales trips and industry trade shows
- Utilizing Opera Sales System to track, solicit, book and follow up on accounts
- Quoting and negotiating rates within established parameters
- Upon closing, coordinating and following up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services