Job Description

Oversee end‑to‑end restaurant operations, including service, bar, kitchen coordination, and guest relations
Manage high‑volume and late‑night operations, including crowd control, ambience, music coordination, and VIP service (where applicable)
Lead, train, and motivate service and bar teams to deliver consistent service excellence
Ensure compliance with licensing requirements (alcohol, safety, SOPs, local regulations)
Manage rostering, payroll control, and workforce productivity
Monitor P&L performance: revenue, cost control, stock management, and wastage
Work closely with marketing and events teams to plan promotions, themed nights, and special events
Handle customer feedback professionally and maintain strong brand reputation

About AccorHotel

AccorHotel