Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid鈥檚 hottest new restaurant guests explore the long-running creative culinary exchange between Hawai鈥檌 and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaid艒, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot.
What you will be doing:
- Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
- Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.
- Try to remember individual patron鈥檚 names and their preferences to extend a personalized service
- Ensure that all food & beverage are served according to service standard
- Clear and tidy up tables after the departure of the patrons as quickly as possible.
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures
- Assist other Food & Beverage outlets with their operations during peak times or when required
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel