Conference & Events Operations Manager

This is a fast-paced, high-impact role where you’ll oversee daily operations and ensure every conference, meeting and event—ranging from intimate gatherings to large-scale functions of up to 1,400 guests—is delivered to the highest standard.

In this role, you’ll collaborate with commercial, Food & Beverage and operational teams to bring events to life from planning through to execution. You’ll lead, motivate and inspire your team to deliver seamless, memorable experiences that exceed guest expectations.

Key Responsibilities

• Oversee the delivery of conferences, meetings, and events to the highest standards
• Lead, train, and motivate the events operations team to achieve excellence
• Coordinate across departments to ensure smooth, well-organised event delivery
• Maintain high service standards and client satisfaction throughout events
• Manage rostering, labour costs, and operational efficiency
• Liaise with clients and stakeholders throughout the event lifecycle
• Drive continuous improvement across all aspects of event operations