Reports To: Event Captain/Event Manager
General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.
Specific Responsibilities:
- Hands on execution of event while working with other B&C teammates
- Interacts with Event Captains and Event Manager throughout function to ensure excellent event service.
- Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain.
- Executes excellent customer service to all guests in hotel/restaurant, not just those attending event.
- Takes orders from guests, serves food and drinks, and clears tables as necessary.
- Follows the steps of service for each specific type of event.
- Demonstrates knowledge of procedures, terminology and techniques used in the B&C department.
- Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.
- Knows hours, features and services offered by 21c Museum Hotels.
- Demonstrates a positive, proactive and motivated attitude in any situation.
- Able to work in a team for large events and solo for smaller meetings.
- Reports to work on time and ready to work scheduled shift.