Reporting to the General Manager, you responsibilities will include:
- Lead, inspire, and develop the housekeeping team including recruitment, training, and performance management
- Oversee daily operations, including scheduling, task allocation, and workplace planning
- Ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation
- Conduct regular inspections and audits to ensure brand standards are consistently achieved
- Manage inventory, ordering, and control of linen, cleaning, supplies and equipment
- Monitor guest feedback and drive continuous improvement initiatives
- Collaborate closely with Front Office and Engineering to ensure seamless guest experiences
- Ensure compliance with health, safety, and chemical handling standards
- Manage departmental budgets, control costs, and drive operational efficiencies
- Champion sustainability practices within the Housekeeping function