House Engineer/General Maintenance Person
The house engineer is responsible for the repair, maintenance, and upkeep of the installations at the hotel, including immediate guest room deficiencies, as well as participating in a preventive maintenance program of all-building equipment, guestrooms, meeting rooms, ballrooms in all areas of the hotel.
What you will be doing:
- Flexibility in work shifts may include mornings, evenings, nights, weekends and holidays. Cover shifts in the engineering department as needed.
- Become familiar with and understand all the systems (i.e. electrical distribution and lighting, swimming pool, TV antenna, fire/life safety and emergency generator, central plant, kitchen, HVAC and refrigeration, etc.) associated with the hotel operations
- Resolve guest complaints, ensuring guest satisfaction
- Organize materials, tools and equipment to perform daily assignments
- Participate in the preventive maintenance program while maintaining time lines and work schedule
- Check work orders and Engineering department service request log for maintenance deficiency calls or for any problems. Make rounds checking these problem areas; note any touch-up needs or/and safety concerns in the hotel
- Maintain par stock levels of supplies and communicate requisition needs
- Strip and refinish guestroom furniture
- Complete and of shift paperwork with any follow-up actions
- Carry out any other tasks assigned