We are seeking a professional and friendly Waiter to join our team in Madinah, Saudi Arabia. As a Waiter, you will play a crucial role in providing exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
- Greet and seat guests, presenting menus and making recommendations when appropriate
- Take accurate food and beverage orders, using our POS system efficiently
- Serve food and drinks in a timely and professional manner
- Ensure tables are set correctly with clean linens, china, glassware, and silverware
- Maintain a thorough knowledge of menu items, specials, and preparation methods
- Answer guests' questions about menu items, ingredients, and potential allergens
- Process payments accurately, following cash and credit card procedures
- Maintain a clean and organized work area throughout service
- Collaborate with kitchen staff to ensure timely food preparation and delivery
- Address guest concerns promptly and professionally, escalating issues to management when necessary
- Adhere to all food safety, sanitation, and hygiene policies
- Assist in opening and closing procedures, including side work and restocking
- Contribute to a positive team environment by supporting colleagues and maintaining good working relationships