We are seeking an experienced and dynamic Banquet Manager to join our hospitality team in Istanbul, T眉rkiye. As a Banquet Manager you will be responsible for orchestrating seamless banquet operations while delivering exceptional guest experiences. This role offers the opportunity to lead a talented team, drive operational excellence, and contribute to our organization's reputation for outstanding service in one of the world's most vibrant cities.
- Deliver consistently professional, friendly, and engaging service to all guests while maintaining the highest standards of hospitality
- Oversee the efficient day-to-day operations of the Banquet Department, ensuring all functions run smoothly and on schedule
- Plan, coordinate, and supervise food and beverage services, ensuring prompt, courteous, and efficient execution of all banquet events
- Interact proactively with guests throughout events to ensure exceptional service delivery and satisfaction
- Collaborate with Conference Services and Catering teams to ensure guest requirements are clearly understood and met
- Establish and maintain regular, effective communication within the department through briefings, team meetings, and daily interactions with all supporting departments
- Lead, mentor, and develop team members, captains, and assistant managers while fostering accountability and professional growth
- Conduct performance reviews and provide continuous development opportunities to ensure team excellence
- Implement and enforce health and safety standards across all banquet operations
- Maintain the highest standards of cleanliness, equipment maintenance, and inventory management throughout the department
- Complete all administrative duties with accuracy, including banquet billing, payroll management, staffing coordination, and setup documentation
- Build and maintain constructive, harmonious working relationships with all supporting departments
- Identify and resolve guest service issues promptly through an active presence on the banquet floor
- Perform additional duties as assigned to support organizational goals