Maintain all areas to the highest standards of cleanliness, maintenance and safety, ensuring adherence to specified procedures and standards.
Assign duties, inspect work, and respond to complaints regarding housekeeping service and equipment; take corrective action as required.
Establish and maintain seamless co-ordination with all departments to ensure maximum co-operation, productivity, morale and guest service.
Ensure the housekeeping team is trained on Standard Operating Procedures and safety provisions; motivate and develop staff to promote teamwork and smooth departmental functioning.
Identify optimal, cost-effective use of resources and educate the team accordingly to support financial management objectives.
Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness and efficient resource utilisation.
Escalate any matters affecting the interests of ACCOR to Management attention.