🌟 THE MISSION
You are the heartbeat of Mama’s dining and drinking experiences 🍸🍽️✨ — the creative force behind every restaurant, bar, and social moment.
As our Director of Food & Beverage, you don’t just run outlets—you create energy, atmosphere, and unforgettable experiences that keep guests coming back for more 🔥
You lead from the floor, not the office, turning every service into a show and every team member into a performer 🎶💫
Here’s what you’ll be responsible for:
- F&B Visionary 🍽️✨
Define and deliver a bold, creative, and commercially strong F&B strategy aligned with Mama’s lifestyle concept
Bring innovation to menus, concepts, events, and activations - Experience Curator 🍸💖
Create vibrant dining and bar experiences that reflect the energy of Cape Town and Mama’s brand personality
Ensure every guest experience is memorable, social, and shareable - Operations Leader ⚡🏨
Oversee all F&B outlets including restaurants, bars, events, and in-room dining
Ensure smooth daily operations, high service standards, and consistency across all venues - Commercial Driver 📊💰
Maximize revenue, profitability, and cost control across all F&B operations
Monitor performance, budgets, and KPIs while driving sustainable growth - Team Inspirer 👥💫
Lead, coach, and develop large, diverse F&B teams
Build a high-energy, motivated culture focused on service excellence and personality - Collaboration Champion 🤝🎶
Work closely with Culinary, Rooms, Sales, and Marketing teams to create integrated guest experiences
Align F&B activations with hotel events and brand storytelling - Quality & Standards Guardian 🛎️🎯
Maintain Mama’s signature standards across service, product, presentation, and ambiance
Ensure consistency while keeping creativity alive - Event & Activation Leader 🎉🔥
Drive events, pop-ups, themed nights, and activations that position Mama as a social hotspot
Make every moment visible, exciting, and profitable