🌟 THE MISSION
You are Mama’s silent guardian 🛡️✨ — the one who ensures every guest, team member, and space feels safe, secure, and cared for without ever compromising the vibe.
As our Security Manager, you protect the energy of Mama while making safety feel seamless, professional, and discreet. You balance vigilance with hospitality, authority with warmth, and structure with flow 🔥
You don’t just manage security—you protect the experience 💫
Here’s what you’ll be responsible for:
- Safety Guardian 🛡️🏨
Ensure the safety and security of guests, team members, and hotel assets at all times
Maintain a visible yet discreet security presence - Operations Controller ⚡🔐
Oversee all security operations including access control, patrols, incident response, and surveillance systems
Ensure smooth coordination of daily security activities - Risk & Compliance Lead 📋⚖️
Implement and monitor health, safety, and security procedures in line with company and legal standards
Conduct regular risk assessments and audits - Incident Manager 🚨🧠
Respond to and manage incidents efficiently and professionally
Document and report all security-related matters accurately - Team Leader 👥💫
Lead, train, and develop the security team to deliver consistent standards
Build discipline, accountability, and strong team spirit - Collaboration Partner 🤝🎶
Work closely with Operations, Front Office, and Engineering to ensure a safe and smooth guest journey - Guest Experience Protector 💖🛎️
Ensure security processes never disrupt the guest experience—safety delivered with warmth and discretion - Crisis Response Lead 🚨📊
Manage emergency procedures, drills, and response plans with confidence and clarity