Turndown Attendant
Our guests are always at home at Fairmont Hotels & Resorts. As a Turndown Attendant, you will create a restful space for our guests to return to at the end of the day – and you will take pride in knowing that your thoughtful attention to detail makes them feel valued.
Summary of Responsibilities:
Reporting to the Turndown Supervisor, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Consistently prepare each guest room for turndown service and ensure service standards are followed
- Refresh towels, water and other amenities as required
- Ensure the guest’s bed is turn downed properly for their return
- Take accurate room status reports at the end of the shift
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies