You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way
Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels
Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to.