$24.50 hourly
As part of our Overnight Security team, you will play a critical role in ensuring the safety and wellbeing of our guests, colleagues, and property during the night hours.
Through vigilant monitoring, independent decision-making, and calm, confident response, you help create a secure and restful environment where guests can truly unwind and our team can operate with confidence.
Key Responsibilities
Nighttime Safety & Security Monitoring
- Conduct regular overnight foot patrols throughout the hotel, staff accommodations, and surrounding property.
- Monitor security systems, alarms, and surveillance cameras to proactively identify concerns.
- Ensure all access points, doors, and restricted areas are secured throughout the night.
- Observe and address safety hazards or irregularities in a timely manner.
Overnight Emergency Response
- Respond promptly and professionally to overnight incidents including fire alarms, disturbances, or medical situations.
- Act as the primary on-site responder during night hours until external emergency services arrive.
- Support evacuation procedures and ensure guest and colleague safety during emergencies.
- Maintain calm, clear communication in high-pressure or time-sensitive situations.
Incident Reporting & Documentation
- Complete detailed and accurate overnight reports, including incidents, patrol logs, and observations.
- Document and follow up on any disturbances, guest concerns, or operational issues.
- Support investigations and provide clear handovers to the daytime team.
Guest & Property Support (Overnight)
- Provide assistance to guests and colleagues with safety concerns, directions, or requests during overnight hours.
- Maintain a visible and reassuring presence throughout the property.
- Collaborate with Night Audit and other overnight colleagues to support smooth operations.