We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team in 6th of October City, Egypt. In this role, you will oversee daily housekeeping operations, supervise a team of room attendants and housekeeping staff, and ensure that all guest rooms and public areas consistently meet our high standards of cleanliness and service excellence. As a key member of our hospitality team, you will combine strong leadership with a customer-focused approach, maintaining our commitment to guest satisfaction while fostering a collaborative and supportive work environment.
- Supervise and coordinate the work of housekeeping staff, including room attendants and house persons, ensuring efficient completion of all assigned tasks
- Monitor the cleaning and servicing of guest rooms to verify compliance with established quality standards and company procedures
- Conduct daily written room inspections and quality assurance checks, documenting findings and addressing any discrepancies promptly
- Assign special projects and duties as directed by management, ensuring equitable distribution of workload among team members
- Maintain and organize linen closets on guest room floors, ensuring adequate stock levels and neat presentation at all times
- Manage guest room attendant supplies and linens, coordinating inventory to prevent shortages and optimize efficiency
- Respond to guest inquiries and requests with warmth and professionalism, always greeting guests by name whenever possible and expediting prompt service
- Prepare and inspect VIP and show rooms to ensure they exceed guest expectations
- Assist in processing AM and PM room status reports and communicate with the front desk to expedite rush room assignments
- Report and follow up on any maintenance issues, repairs, or discrepancies discovered during room inspections
- Support the training and development of housekeeping team members, providing guidance and constructive feedback to enhance performance
- Assist in cleaning guest rooms when necessary to support team productivity during peak periods
- Oversee public area cleaning and supervise public area attendants to maintain consistent standards throughout the facility
- Promote sustainability initiatives by encouraging recycling and environmentally responsible practices across all operations
- Perform administrative duties as assigned by the Executive Housekeeper or management
- Ensure compliance with all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and bloodborne pathogen procedures