Responsible for the cleaning and servicing of all public area and back of house areas overnight, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
Responsible for reporting any maintenance defects in public areas and back of house through KnowCross.
Ensure that all public and back of house areas adhere to all brand standards and quality audit standards.
Ensure that all health and safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
Ensure the highest levels of cleanliness throughout the hotel.
Ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.