Your Role in the Story
As the Assistant Restaurant Manager of Mimi Kakushi, you will support the Restaurant Manager in overseeing daily operations, ensuring smooth service, operational efficiency, and elevated guest experiences. You will maintain a visible, hands-on presence on the floor, coaching staff, and helping uphold service standards. Your role will support team performance, staff development, and coordination between front-of-house and back-of-house, while reinforcing LUURA鈥檚 and Paris Society operational standards, culture, and brand values.
Key Responsibilities
- Assist the Restaurant Manager in supervising all daily restaurant and, ensuring seamless coordination between service, kitchen, and support teams.
- Uphold the restaurant鈥檚 philosophy and high service standards, ensuring consistency in service, presentation, and guest experience.
- Conduct pre-shift briefings, coaching, and training sessions under the guidance of the Restaurant Manager to ensure consistent operational excellence.
- Be actively present on the floor during service, coaching staff, monitoring guest interactions, and assisting with special requests when required.
- Assist in inventory management, stock control, and ordering processes to maintain operational readiness and availability of ingredients, beverages, and supplies.
- Assist in handling guest feedback and complaints professionally, ensuring brand reputation and satisfaction.
- Support the kitchen team during service to ensure smooth coordination and service flow.
- Support the planning and execution of special events, seasonal menus, promotions, and unique guest experiences in collaboration with the Restaurant Manager and Executive Chef of the restaurant.
- Assist in maintaining a welcoming and high-standard environment across all outlets, including ambiance, d茅cor, lighting, and music.
- Help manage, inspire, and guide restaurant staff, including training, scheduling, onboarding, performance support, and fostering team engagement.
- Contribute to the development and maintenance of SOPs and training materials.
- Support monitoring of budgets, P&L, and operational costs while maintaining service quality and guest satisfaction.
- Rotate team members based on capacity and operational needs, ensuring fair scheduling, balanced workloads, and seamless service delivery.
- Act as a LUURA ambassador, inspiring and influencing the team through positive leadership, and leading shifts when required to maintain consistency, culture, and guest experience; under the RM guidance.
- Help analyze guest feedback, operational data, and market trends to identify areas for improvement and innovation in dining experiences.