Sheraton Club Lounge takes comfort to the next level! The personalized service provided as you serve them in our private lounge at Sheraton Suites Calgary Eau Claire, will show them that you truly care. The experience and the memories you make for our Guests as a Club Lounge Attendant will create a sense of loyalty that will ensure their return.
Please note that the start date for this role will be May 1, 2026 with the end date of October 1, 2026.
Key Responsibilities
- Consistently offer a professional and friendly greeting, and provide engaging & exceptional service
- Responsible for the set up and break down of all food and beverage presentations in the lounge (breakfast, coffee/tea service, bar service and canap茅s)
- Assist guests regarding food and beverage menu items. Have knowledge of all menu items, garnishes, contents and preparation methods
- Attention to detail in ensuring the lounge is well maintained at all times and that the ambiance changes in the lounge from one food and beverage presentation to the next
- Clearing dishes from guest tables and ensuring cleanliness of the lounge and services areas
Identify guest preferences and act on them to develop and maintain strong guest relationships to ensure loyalty - Create strong relationships with other departments
- Responsible for In-Suite Dining deliveries
- Follow all policies, procedures and service standards, including health & safety and food handling procedures