The Credit / Accounting Manager is responsible for overseeing the credit, accounts receivable, billing, collections
and general accounting functions by supporting month end close and financial reporting as well as ensuring that
hotel’s service and accounting standards are met.
· To consistently provide thoughtful, caring and sincere service
· To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed
· To handle and ensure all procedures regarding billing, collection, credit cards, inquiries, chargebacks are followed
· To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection
efforts of these accounts where necessary
· To review all requests for credit and approve as appropriate according to the in-house credit policies.
Communicate approval or non-approval to the appropriate managers
· To manage and assist in the preparation of invoices, refunds, cancellations, transfers for all approved group,
transient, golf and membership accounts with the appropriate supporting documentation
· To obtain credit references and monitor Accounts Receivables ledgers and follow up on overdue balances
· Coordinate with Front Office, Membership, Sales and Events teams on billing and payment instructions
· To support internal and external audits to ensure financial records are maintained in compliance with
accepted policies and standard operating procedures
· To assist with month end and prepare journal entries, account reconciliations, including ledger accounts and
ensure all financial reporting deadlines are met
· To establish and monitor the implementation and maintenance of accounting control procedures
· To balance operational, administrative and Colleague needs
· To ensure accurate and appropriate recording and analysis of revenues and expenses
· To follow departmental policies and procedures and all safety policies
· Maintain strong relationships with members, guests and colleagues while resolving sensitive financial
matters professionally
· Other duties as assigned