🌟 THE MISSION
You are the master of the deal 💼✨ You are the driving force behind Mama’s growth in Rome 🚀💖
As our Sales Director, you lead the commercial strategy, build powerful partnerships, and ensure Mama Shelter Roma is always top of mind, fully booked, and impossible to resist. From corporate deals 🤝 to leisure business 🌍, MICE and group bookings 👥 to long-term partnerships, you turn opportunities into results while spreading Mama’s energy wherever you go.
You don’t just sell rooms—you sell experiences, vibes, and unforgettable moments 🎉.
You are also a true ambassador of the Mama brand, embodying our spirit: genuine, kind, positive, and human—creating meaningful connections with guests, partners, and the entire Mama Family ❤️
Here’s what you’ll be responsible for:
Revenue Generator 💰
Drive top-line revenue through strategic sales planning, proactive prospecting, and strong account management across all segments (Corporate, MICE, Leisure, Groups, B2C).
Market Strategist 🧭
Develop and execute sales strategies aligned with business goals, local market trends, and competitive benchmarking in Rome and beyond.
Relationship Builder 🤝
Establish, develop, and grow a strong customer base while building long-term partnerships with corporate clients, agencies, travel partners, and key stakeholders.
Pipeline Master 📊
Manage the sales pipeline, identify new business opportunities, and ensure consistent conversion and growth across all markets.
Brand Ambassador 🌟
Represent Mama Shelter Roma at networking events, sales missions, trade shows, and client meetings—locally and internationally—bringing our personality everywhere.
Team Leader 👥💪
Lead, coach, and inspire the Sales, Revenue, Reservations, and Groups & Events teams to exceed targets and work collaboratively.
Collaboration Champion 🔗
Work closely with Marketing, PR agencies, Revenue Management, Operations, and HQ teams (Mama Shelter, Ennismore, Accor) to maximize visibility and sales opportunities.
Performance Analyst 📑
Monitor KPIs, analyze sales figures, manage reporting, and ensure accurate tracking of pricing, activities, and performance.
Negotiation Expert ✍️
Negotiate contracts and agreements that deliver value while protecting Mama’s commercial interests.
Opportunity Hunter 🎯
Identify emerging markets, segments, and partnerships while strengthening Mama Shelter Roma’s positioning in all distribution channels.
On-the-Ground Driver 📞🏨
Actively prospect new clients, conduct site inspections, organize Fam Trips and client events, and personally drive business development on property.
Financial Steward 💼
Manage budgets, forecasts, and sales expenses while ensuring alignment with financial targets set by the GM and Finance team.