What you’ll do…
Assist with managing day and evening events, working within the strategy and events programme set.
Liaise closely with our Groups and Events team to ensure a seamless line of communication, so our guests have a fantastic and unique experience.
Pro-actively provide input and feedback, look for opportunities to improve and innovate how we’re using the space and how we manage it.
Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
Handle stock & expenses and manage the relationship with our events suppliers & contractors.
Take overall responsibility for the health & safety of anyone using the area, including yourself.
Provide a secure environment for customers and their property.
What we’re looking for…
Previous experience in a similar hospitality event operations management role in a busy, bustling environment. You’ve possibly worked in restaurant groups, hotels or contract events catering before.
Previous experience in Food and Beverage operations.
Having used Micro Fidelio Opera or a similar front desk operating system would be a big advantage.
Must be fluent in Spanish and English, additional languages will be highly valuable.
Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i’s and crossing the t’s.
You’re looking for a place where you can be you; no clones in suits here!
Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
You’re up for doing things differently and trying (almost) everything once.
Enthusiastic, confident and warm, you want to be part of a team that works hard, supports each other and has fun with it along the way.
Open and honest, with exemplary communication skill – we’re in this together.
Flexibility in your week to week rota as business demands are variable.