The Membership Billing Coordinator will be responsible for posting monthly transactions, preparing monthly invoices and statements, posting each receipt and wire transfer.
What you will be doing:
- Communicate with members, guests and clients regarding collection issues, contribute to monthly Credit Meeting preparation
- Respond to member inquiries related to invoices, payments or account balances
- Process payments including credit cards, wires or any other type of payment
- Monitor membership aging and follow up with members regarding past due balances
- Research and follow up on members/guests disputes and credit card chargebacks
- Reconcile membership accounts and resolve any discrepancies
- Set up payment plans and recurring billing when applicable.
- Update billing information in membership accounting system
- Update ACCOR loyalty points for members
- Assist with various special projects as assigned by the Credit Manager/Assistant Director of Finance/Chief Accountant.