We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Bike Technician. As a Bike Technician, you will be responsible for maintaining, repairing, and preparing bicycles to ensure a safe, high-quality riding experience for guests.
What you will be doing:
Reporting to the Recreation Manager, this role supports resort operations by delivering reliable equipment, exceptional service standards, and a seamless outdoor recreation experience.
- Consistently offer professional, friendly and engaging services
- Follow departmental policies, procedures, safety and service standards
- Inspect, maintain, and repair a fleet of Devinci and Trek bicycles, including mountain, road and e-bikes
- Diagnose mechanical issues and perform timely, high-quality repairs and tune-ups
- Prepare bikes for daily guest use, ensuring safety and optimal performance
- Manage inventory of tools, parts, and supplies; coordinate reorders as needed
- Maintain a clean, organized workshop and adhere to safety standards
- Assist guests with basic bike fitting, adjustments, and usage guidance
- Support rental operations and collaborate with recreation and guest services teams to ensure a positive user experience
- Follow all safety and sanitation policies
- Other duties as assigned