We are seeking a dynamic and results-driven Assistant Manager to join our restaurant and bar operations team in Chennai, India. In this role, you will support the General Manager in delivering exceptional guest experiences while maintaining operational excellence and profitability. The ideal candidate will demonstrate strong leadership capabilities, a passion for hospitality, and the ability to thrive in a fast-paced environment.
- Supervise and manage daily restaurant and bar operations, ensuring smooth service delivery and adherence to operational standards
- Lead, train, and mentor front-of-house and back-of-house staff, fostering a positive team culture and supporting their professional development
- Oversee guest service quality, address customer concerns promptly, and implement solutions to enhance satisfaction and loyalty
- Manage staff scheduling, time-off requests, and ensure adequate coverage during peak service periods
- Monitor inventory levels, manage stock rotation, and coordinate with suppliers to maintain optimal inventory and control costs
- Handle cash management, process transactions, and ensure accurate financial reporting and reconciliation
- Ensure compliance with health, safety, and sanitation regulations, including FSSAI guidelines applicable in India
- Implement and maintain restaurant policies and procedures, ensuring consistent execution across all service periods
- Identify operational inefficiencies and recommend process improvements to enhance productivity and profitability
- Assist in event planning and coordination, managing special requests and ensuring seamless execution
- Resolve conflicts and handle challenging situations with professionalism and discretion