GENERAL MISSION :
- To generate revenue and maximize the hotel's market share for Corporate, MICE, Banquet, Event, Wedding, Outside Catering and F&B throughout aggressive sales with a particular care into Vung Tau and nearby Industrial zones (in Dong Nai, Binh Duong, Ba Ria)
- To ensure a high awareness of the hotel's activities in the public's mind
- To promote a positive image of the hotel in the community and abroad.
- To promote the image of the hotel in order to create opportunities that will contribute to the profitability of the hotel.
- Manage and mentor, provide guidelines to the Sales team Vung Tau, sets and follow up on targets to achieve the hotel's overall goals and budget.
- Maintain good relationships and extend attentive service to existing productive accounts.
- Able to work in a dynamic environment and an energetic team.
PRIMARY RESPONSIBILITIES :
- Administrative responsibilities
- Manage, Organize and control his/her team.
- Ensure proposals are sent to the guests and being in timely contact with them.
- Controls offers, contracts, invoices and liquidation contracts before being sent to prospects and clients.
- Make sure all enquiries are followed up the receipt within 24 hours and status follow-up maximum 02 days after sent out, preparing proposals where necessary and facilitating Hotel site inspection with potential clients to show them our facilities.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Control the quality of monthly reports prepared by his/her team, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the supervisor.
- Understand and have a good knowledge of market segments.
- Make sure that all client information and folders is well maintained.
- Control that office phone calls are handled in an efficient and timely manner.
- Review Daily Event report and monthly MICE & Catering Report made by Coordinator.
- Review weekly Forecast report.
- Attend daily sales briefings.
- Be always impeccably groomed to represent the Hotel in a professional manner.